OQIC revolutionizes personal insurance offerings with launch of online platform – OQIC Insured
Oman Qatar Insurance Company, (OQIC), a premier insurer and a subsidiary of Qatar Insurance Group yesterday announced the launch of its revamped website www.oqic.com and online retail platform, www.qic-insured.com. With the new online retail platform, customers will now be able to renew or purchase car and travel insurance (home insurance purchase and renewal to be available at a later stage) just with the click of a button
Speaking at the launch ceremony, Ewen McRobbie, CEO of OQIC stated, “OQIC’s successful operation in Muscat for over a decade underlines that our personal insurance business through our traditional Branch distribution channel has been and is very successful. In 2015 for example, OQIC insured in excess of 70 thousand motor vehicles and settled in excess of 5 thousand claims. However, the changes in the competitive landscape in the personal insurance marketplace over the last few years have made it clear that there was a gap which will now be filled with the new online platforms”
He further added, “The revamped digital platform will augment OQIC’s online portal that will add an online distribution channel to deliver secure, modern and innovative solutions to help customers make their insurance purchasing experience simple, quick and easy. We have revolutionized our personal insurance offerings by making them directly available to individual customers with a strong focus on convenience”International standards coupled with local knowledge
Ewen McRobbie added, “Customers are increasingly becoming tech-savvy with their preferences rapidly changing to match the evolution of smart technology. Being a customer-driven segment, we are committed to providing new, innovative channels that meet the evolving needs of customers. With the introduction of our online channels, we aim to create a seamless engagement with our customers by providing a new level of convenience of purchasing/renewing personal insurance from anywhere, at any time”
Hamad Al Musallami, head for motor insurance at OQIC says, “Besides having an in-depth knowledge of Oman’s insurance marketplace, our underwriters have a deep understanding of the day to day insurance needs of customers. This ensures that we provide the best insurance solution keeping in mind customers’ preferences and their convenience at all times”Get your Third Party and your Own Damage insurance policies online, at the same place
Frederik Bisbjerg, Executive Vice President and Head of Group Retail for Qatar Insurance says, “Our customer knowledge reveals that one of the determining factors when choosing an insurance company for you and your family’s insurances is, apart from a cheap price the ease of buying and renewing insurance with the insurance company. An important part of the new online retail portal is therefore offering the customers the opportunity to buy and renew both the mandatory third party liability insurance as well as the extended own damage insurance online”
“We’re very proud to offer a very unique online platform where customers can manage all their personal insurances; no need to call or visit our branches; all can be managed online”, says FrederikOnline window-shopping – and easy transfers from other insurance companies
OQIC’s online retail platform helps potential customers ‘window-shop’ while browsing for the best insurance deals in Oman, in less than a minute, without having to disclose any personal information. Visitors can receive quick quotes and purchase or renew car or travel insurance – be it a transfer from another insurance company or a brand new policy purchase or renewal
All is done seamlessly and without the need to contact OQIC directly – of course the call center is ready to help if needed and our Branches are open for customer service tooAbout OQIC:
Established in 2004, Oman Qatar Insurance Company (OQIC) is a subsidiary of Qatar Insurance Group, which has a global underwriting footprint spread across all continents.
OQIC believes in delivering innovative retail solutions for Home, Travel and Car insurances to every segment of its customer base. OQIC also serves as a conduit in providing insurance services across the GCC and helps connect overseas insurance interests through its global network.